Kendell Hope is an insurance broker and professional advisor. With a background in risk management, she cultivates relationships with both individuals and corporations. Her clients include engineers, accountants, lawyers, property managers and condo corporations. Although her brokerage focuses on home and auto insurance, Kendell leverages her vast experience in the industry to also advise clients on commercial, condo and liability insurance.
As a branch manager, Kendell and her team rely heavily on brokerage management software. Technology, she says, improves the brokerage’s efficiency, saving time and storing business-critical information in the cloud. DocuSign, an electronic signature technology and digital transaction management service, allows for email exchange of contracts and signed documents. Having introduced DocuSign to her firm, Kendell has seen the ways in which it has saved time, and reduced the need for printed documents and office visits. Nevertheless, she still appreciates face-to-face contact with those she serves. The flexibility to offer both in-person and electronic services is a win-win scenario, since it addresses the needs and preferences of a broad array of clients.
Going forward, Kendell would like to focus on professional liability and cybersecurity for professionals. Revisiting past clients and working with new ones, she hopes to tap into this ever-growing market and area of risk to ensure her clients are appropriately protected.
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When it comes to your home, business or automobile, Kendell Hope is your best insurance. Find her on social media.
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